Heat Pumps in Edmonton, Sherwood Park and St. Albert

Heat pumps provide year‑round comfort by efficiently heating and cooling your home. First Call Heating installs, maintains and repairs heat pumps using factory‑trained technicians who deliver dependable service. Count on us for honest advice, quick appointments and quality workmanship.

Our Service Areas

We serve homeowners in Edmonton, Sherwood Park, St. Albert and nearby communities such as Beaumont, Fort Saskatchewan, Morinville, Ardrossan, Bon Accord and Gibbons. Our certified technicians are available throughout the Edmonton area.

Energy & Cost Efficient Heat Pumps

Enjoy consistent comfort in every season with a modern heat pump. These units offer energy‑efficient heating and cooling in one package, reducing utility costs and lowering your carbon footprint. We help you choose the right model and look after installation and maintenance.

Year‑Round Efficiency

Heat pumps transfer heat rather than creating it. In winter they extract warmth from the outdoor air and move it indoors; in summer they remove heat from inside the home and release it outside. This efficient process can reduce energy use and save up to 30 percent on heating and cooling costs.

How Heat Pumps Work

A heat pump uses a refrigeration cycle to move heat from one place to another. In winter, refrigerant absorbs heat from outdoor air and releases it indoors. In summer, the system runs in reverse to cool your home. Because it moves heat rather than generating it, a heat pump can be more efficient than a furnace or air conditioner alone.

Benefits of Heat Pumps

Our Heat Pump Services

Customer Testimonials

Posted on Google Google
Amanda L
Google star 1Google star 2Google star 3Google star 4Google star 5
Chose First Call for the installation of a new furnace and AC a few years ago. From the quote to the installation to the service, everyone from First Call has been thorough and thoughtful from start to finish. Can’t recommend them enough and I hope they will decide to do service and warranty work on Devon soon so that I can continue working with them in my new home.
Posted on Google Google
Marianne Andersen
Google star 1Google star 2Google star 3Google star 4Google star 5
Cody came out and serviced our furnace, pleasant , professional and thorough in the job he did
Posted on Google Google
Laurie Thomas
Google star 1Google star 2Google star 3Google star 4Google star 5
Scot was very pleasant and I was happy with the attention he gave to our situation. He did a thorough check with pictures and explained the problem in layman terms i could understand. Very happy with Scot.
Posted on Google Google
Kwokman Ng
Google star 1Google star 2Google star 3Google star 4Google star 5
The technician came promptly within the scheduled time. He explained to me clearly the problem of my air conditioner. He was efficient and polite. Good customer service.
Posted on Google Google
Marcia d
Google star 1Google star 2Google star 3Google star 4Google star 5
The technician was professional and knowledgeable.
Posted on Google Google
Brenda Bassett
Google star 1Google star 2Google star 3Google star 4Google star 5
I am pleased with the estimator, Chris. He was punctual, informative and knowledgeable of his craft. He was forthcoming and honest, didn’t candy coat the quote. As this was just a quote and no service or payment was issued, I chose the least price range.
Posted on Google Google
Ed Zurawell
Google star 1Google star 2Google star 3Google star 4Google star 5
Cody provided excellent service. He was thorough and gave an articulate explanation of all his findings and was clear and objective on his recommendations.

Heat Pump FAQs

How long does a heat pump last? 

A heat pump typically lasts 15 to 20 years when maintained annually and kept clear of debris

What’s the difference between a heat pump and a furnace?

A furnace burns fuel to create heat, while a heat pump moves heat from outside to inside. Heat pumps also provide cooling, making them an all‑in‑one system.

Why is my heat pump blowing cold air in winter?

It may be low on refrigerant or the thermostat could be set incorrectly. A professional diagnostic can identify the cause and restore proper operation.

How can I improve heat‑pump efficiency?

Keep filters clean, remove snow and debris from the outdoor unit and schedule professional maintenance once a year.

Is a heat pump effective in very cold weather?

Modern cold‑climate models work well in low temperatures, but pairing with a backup furnace ensures comfort during extreme cold snaps.

Do heat pumps work with existing ductwork?

Yes. Central air source heat pumps can connect to your existing duct system. Mini‑split models are available for homes without ductwork.