Heat Pumps in Edmonton, Sherwood Park and St. Albert

Heat pumps provide year‑round comfort by efficiently heating and cooling your home. First Call Heating installs, maintains and repairs heat pumps using factory‑trained technicians who deliver dependable service. Count on us for honest advice, quick appointments and quality workmanship.

Our Service Areas

We serve homeowners in Edmonton, Sherwood Park, St. Albert and nearby communities such as Beaumont, Fort Saskatchewan, Morinville, Ardrossan, Bon Accord and Gibbons. Our certified technicians are available throughout the Edmonton area.

Energy & Cost Efficient Heat Pumps

Enjoy consistent comfort in every season with a modern heat pump. These units offer energy‑efficient heating and cooling in one package, reducing utility costs and lowering your carbon footprint. We help you choose the right model and look after installation and maintenance.

Year‑Round Efficiency

Heat pumps transfer heat rather than creating it. In winter they extract warmth from the outdoor air and move it indoors; in summer they remove heat from inside the home and release it outside. This efficient process can reduce energy use and save up to 30 percent on heating and cooling costs.

How Heat Pumps Work

A heat pump uses a refrigeration cycle to move heat from one place to another. In winter, refrigerant absorbs heat from outdoor air and releases it indoors. In summer, the system runs in reverse to cool your home. Because it moves heat rather than generating it, a heat pump can be more efficient than a furnace or air conditioner alone.

Benefits of Heat Pumps

Our Heat Pump Services

Customer Testimonials

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Trent Johnson
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Excellent experience to install a new Lennox modulating furnace. From the shopping g stage right through to some follow up service calls, they were professional and patient.
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Roger Wolf
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Cameron was on time and performed the inspections very well, and was very respectful and informative. Much appreciated.
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Judy Blackstock
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This is not the first time I have called First Call. They replaced my old furnace and checked my existing A/C. This time my old hot water heater needed to be changed. As a much-appreciated perk, the plumber also tested my sump pump and explained how I could do it at no additional charge! The installers arrived on time, used tarps to protect our home, and explained what they had done. An additional reason I called First Call again, is their active participation in community events. They give back to our community wherever possible. I would not hesitate to call them again.
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ParadisePond
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Timely, efficient service. Service man was personable, knowledgeable and professional to deal with.
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C Rusk
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Cody was respectful, knowledgeable and efficient during his visit to my home to service my furnace. I have used their services before and I highly recommend this company.
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Jill Younghusband
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Prompt, efficient and professional. I have heat now! Thank you!

Heat Pump FAQs

How long does a heat pump last? 

A heat pump typically lasts 15 to 20 years when maintained annually and kept clear of debris

What’s the difference between a heat pump and a furnace?

A furnace burns fuel to create heat, while a heat pump moves heat from outside to inside. Heat pumps also provide cooling, making them an all‑in‑one system.

Why is my heat pump blowing cold air in winter?

It may be low on refrigerant or the thermostat could be set incorrectly. A professional diagnostic can identify the cause and restore proper operation.

How can I improve heat‑pump efficiency?

Keep filters clean, remove snow and debris from the outdoor unit and schedule professional maintenance once a year.

Is a heat pump effective in very cold weather?

Modern cold‑climate models work well in low temperatures, but pairing with a backup furnace ensures comfort during extreme cold snaps.

Do heat pumps work with existing ductwork?

Yes. Central air source heat pumps can connect to your existing duct system. Mini‑split models are available for homes without ductwork.